The 5 Best Places for Customer Service Around Grand County

In a small community like Grand County, great customer service isn’t just appreciated—it’s expected. Locals notice when a business goes the extra mile, remembers your name, or offers help before you even ask. This year’s Best of Grand contest recognized the businesses that deliver not just goods or services, but genuine connection.

Bob Scott's Authentic Indian Jewelry

Taking top honors for customer service this year is Bob Scott's Authentic Indian Jewelry in Grand Lake. This beloved shop has built a reputation not only for its breathtaking collection of Native American-made jewelry, but also for the friendly, low-pressure shopping experience it provides. Whether you're browsing turquoise bracelets or asking about cultural craftsmanship, the staff here treats every guest like a longtime friend. It’s no wonder Bob Scott’s has become a cornerstone on Grand Avenue.

Country Ace Hardware

At Country Ace Hardware in Granby, help is never more than a few steps away—literally. This locally owned Ace affiliate is known for its personable team, knowledgeable advice, and willingness to assist with everything from paint matching to plumbing questions. The store’s warm welcome and can-do attitude earned it a finalist spot and plenty of community praise in this year's Best of Grand voting.

R&J Liquors

R&J Liquors may be a small shop on Agate Avenue, but it delivers big on personalized service. From recommending the perfect bottle for a dinner party to helping you find a local craft beer, the staff makes it easy to feel confident in your choices. The welcoming environment and neighborly vibe have helped this shop pour itself into the hearts of locals.

Charlie's Frozen Treat Shop

Customer service at Charlie’s Frozen Treat Shop is as sweet as the soft serve. Whether you’re ordering a cone, a sundae, or one of their famous "doodle bowls" for your pup, the team at Charlie’s brings the energy and friendliness that turns a quick stop into a happy memory. It’s no surprise they landed in the top five—smiles are practically part of the menu.

Fitch Ranch Meats & Market

At Fitch Ranch Meats & Market in Granby, great service starts with great people. This family-run butcher and grocery shop goes above and beyond to ensure customers are well-fed and well cared for. Staff offer thoughtful meal suggestions, product recommendations, and always take time to talk about their locally sourced meat selection. With a cafe onsite and an active Facebook presence, Fitch Ranch is a full-circle experience rooted in hometown hospitality.

Thanks, ChatGPT.